ANA Brussels is looking for a Passenger-cargo agent for its Operations’ Department

Job description:

• Maintaining the highest standards of safety and security at all times
• Flight preparation and supervision
• Coordinating operations with handling companies (all sections/mainly passenger and cargo)
• Handling flight irregularities in case of delay or cancellation
• Assisting passengers and escorting VIPs
• Communicating with customers in a clear and courteous manner
• Instructing cargo build up plan and coordinating with handling companies
• Airport related administrative work
• Routinely take corrective action and necessary steps to successfully complete difficult tasks
• Takes the initiative to identify problems and to make improvements
• Works in an effective manner with other internal departments and external organisations
• Coordinates to ensure company objectives are met with operational handling companies and head office

Requirements:

• Airport and airline experience is preferred, but not a requirement
• Shift work, including weekends & public holidays
• Fluent in English (Dutch, French and Japanese are an asset)
• Computer skills (Word, Excel and Powerpoint)
• A proactive, self-motivated individual who works well as part of a team
• Organisational skills and ability to prioritise tasks
• Able to travel abroad occasionally (EU and Japan) Salary & benefits:
• Salary: commensurate with experience and ability
• Benefits: Hospital insurance and meal vouchers
• Advantageous conditions on airline tickets

Application:
The application and resume (in PDF) are to be submitted in English to “job.bru@ana.co.jp”
(Attn to Ms Verheyen) no later than 14th July 2024.

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